FRA The Label
FREE SHIPPING ON ORDERS OVER 50€
Shipping Policy
We know you're excited about your order... and we are too!
Typically, it takes 1-2 business days for your order to be processed so you may expect a shipping confirmation email within that time frame! Be sure to check your junk/spam mail in case you can't find it.
And feel always free to contact us for an update!
Return & Exchange Policy
Change of Mind
We believe in our products and want you to have the best possible online shopping experience, so we also offer a 15-day 100% money-back guarantee (excluding the shipping fee), when the product has not been open/used.
Incorrect or Faulty Products
If you have received incorrect, damaged or faulty items, please provide details (including photos) within 30 days of when you received the items. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please include your order confirmation number in the subject line so we can find your order easily and process your request promptly.
Other Issues
If you encounter any other issue with or reaction to our product, please provide details, and we will respond to you.